Cookie Policy

DRAFT pending legal review. Not legal advice.

Effective date: not yet in force Last updated: 16 July 2026

1. What this policy covers

This Cookie Policy explains how the operating company (registration pending) ("Elevenio") uses cookies and similar technologies (such as local storage and pixels) on the Elevenio platform, and how you can control them.

2. What cookies are

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and, where permitted, understand how you use the Platform.

3. Categories of cookies we use

Strictly necessary cookies Required for the Platform to function: keeping you logged in, remembering items in a purchase flow, and enabling secure checkout with Tap Payments and Apple Pay. These cannot be switched off, because the Platform will not work correctly without them.

Functional cookies Remember your preferences, such as your language setting (English or Arabic) and display options.

Analytics and performance cookies Help us understand how the Platform is used, including which pages are visited and how long sessions last, so we can improve performance and content. These are only set with your consent.

Advertising and targeting cookies Used, where you consent, to measure marketing campaign performance and to show relevant Elevenio content on other sites. These are only set with your consent.

4. Consent

The specific cookies we set are: elevenio_consent, which is strictly necessary and records this choice so we do not have to ask again; elevenio_attribution, set only with your analytics consent, which records which campaign or site sent you here so we can tell which marketing is worth continuing; and the cookies set by any analytics or marketing provider you consent to, described in their own policies.

On your first visit, we show a cookie banner that lets you accept all non-essential cookies, reject all non-essential cookies, or manage your preferences by category. Non-essential cookies are not set until you give affirmative consent. Rejecting non-essential cookies does not stop you from using the core Platform. If you are visiting from the European Economic Area or the United Kingdom, we apply GDPR and ePrivacy-consistent consent standards, including an equally prominent "Reject All" option alongside "Accept All."

5. How to change your preferences

You can change your cookie preferences at any time through the cookie preference link in the Platform footer, or by adjusting your browser settings to block or delete cookies. Blocking strictly necessary cookies through your browser may prevent parts of the Platform, such as checkout, from working.

6. Third-party cookies

Some cookies are set by third parties who provide services on our behalf, such as analytics providers and our payment processor, Tap Payments. These third parties have their own privacy and cookie practices, which we encourage you to review.

7. Changes to this policy

We may update this Cookie Policy as our use of cookies changes. We will post the updated version with a new "Last updated" date.

8. Contact us

the operating company (registration pending) Email: privacy@elevenio.com